Privacy Policy

1. Information We Collect

We collect the following types of information:

• Personal info: Name, email, phone number
• Vehicle info: Make, model, year, VIN
• Payment info: Processed securely through a third-party provider
• Claims info: Receipts, repair details, repair shop info
• Usage info: IP address, browser type, app activity

2. How We Use Your Information

We use your data to:

• Manage your plan and payments
• Process claims
• Improve our service
• Communicate important updates

We do not sell your personal information.

3. Sharing Your Information

We may share information with:

• Repair shops for claim processing
• Payment processors (Stripe, PayPal, etc.)
• Legal authorities if required by law

4. Data Security

We implement reasonable security measures to protect your information, but no system is completely secure. We use industry-standard encryption and security protocols to safeguard your data.

5. Your Rights

You have the right to:

• Access and correct your information
• Request deletion of personal data (subject to legal and business obligations)
• Opt out of promotional communications
• Request a copy of your data

6. Cookies and Tracking

We may use cookies and similar technologies to enhance your experience, analyze usage patterns, and improve our services. You can manage cookie preferences through your browser settings.

7. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

8. Updates to Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes via email or dashboard notice. Continued use of our services after changes constitutes acceptance of the updated policy.

9. Contact

Questions about privacy:

Email: privacy@hooptieshield.com
Phone: 1-800-HOOPTIE